As IT becomes ever more important and the cost of downtime increases, it is no wonder that improving resiliency has become a high priority. Organizations are willing to spend money to help make systems, data and applications virtually always available; to protect them from risks ranging from human error to weather events; and to safeguard data. Increasingly, organizations turn to cloud computing to help them achieve these goals.

Cloud computing offers several benefits to those seeking to improve resiliency operations. By accelerating and easing the restoration of servers, applications and data, it can dramatically improve recovery point objectives (RPOs) and recovery time objectives (RTOs), typically restoring operations with disk volumes and data that are only seconds old at the time of the outage. Cloud computing can aid in solving the intricate problems of restoring heterogeneous server environments. Cloud-based data retention and restoration can also help organizations comply with the data mandates set by government and industry regulations, such as the Heath Insurance Portability and Accountability Act, the Sarbanes-Oxley Act, the Dodd Frank Wall Street Reform and Consumer Protection Act, and Payment Card Industry data protection standards.

In addition, many organizations find that cloud-based resiliency solutions—especially those offered by third-party technology providers—can help them both save money and improve scalability. Typically, third-party cloud solutions are offered with a “pay as you go” pricing model, requiring organizations to pay only for the capacity and services needed, and only when organizations need them. This billing model can help organizations control resiliency costs while more easily scaling resiliency solutions to accommodate growth or times of peak activity. For example, a retailer that needs more computing power for resiliency operations during the holiday season can simply request it from the organization’s cloud provider, then pull back when that additional capacity is no longer required.

4 Steps to Transforming Resiliency

Whether working with a technology provider or building a cloud in-house, there are steps organizations can take now to begin planning their cloud resiliency transformation.The process for developing an end-to-end business resiliency cloud strategy consists of four phases:

  1. Strategy
  2. Design
  3. Transition
  4. Transformation



Start by examining business direction and aligning and documenting resilience requirements with that direction. Take into account needs for the availability, backup and restoration of data, applications and systems. Analyze workloads to determine which applications and data have the greatest affinity for cloud resilience. Be prepared to leave some systems, data and applications in their traditional state: data and applications housed on legacy hardware, as one example, or applications whose vendors won’t offer cloud support.

Next, determine which cloud deployment model or models best suit organizational needs for resiliency. Begin designing both the cloud and the networks that will underpin it— often, existing networks will need to be reconfigured to support the bandwidth required to continually transfer information to your cloud.


Begin drafting a cloud transition plan. Integrate the cloud solution and legacy recovery systems into a cohesive whole shaped by which traditional resiliency processes the organization needs to preserve. Determine resilience tiers—or, if working with a technology provider, require specific service level agreements—for systems, applications and data based on their tolerance for downtime. Typically, mission-critical applications—such as customer relationship management and enterprise resource planning—have the lowest tolerance for downtime, and service level agreements should reflect that. Begin updating resiliency policies and procedures, then identify and document changes to resiliency processes. Develop architectural guidelines and an executable transition plan.


Begin provisioning the cloud, then conduct a pilot program to test the initial installation. Evaluate the melding of cloud and legacy systems. Begin educating personnel on the new resiliency environment and changes to recovery procedures. If working with a technology provider, educate appropriate personnel on the new cloud services available to them.


Deploy the cloud solution and validate service delivery. Begin monitoring the environment. Develop key performance indicators and gauge the solution’s performance against those indicators and other performance attributes. Modify the solution as needed to keep pace with changing business needs and evolving threats.

Getting started

Because of the hurdles, many organizations prefer to work with a trusted third-party technology provider for the development and management of their cloud resiliency solutions. In a crowded cloud marketplace offering everything from bare-bones cloud infrastructures with little or no support to highly secure, enterprise-level, fully-managed private clouds, enterprises can sometimes find it hard to know what to look for in a cloud services provider.

Flagship can help your organization attain the levels of resiliency needed to meet the demands of an “always-on” business world. Schedule a consultation to learn more.

If you liked this blog, you also might like: Never Fear, Managed Private Cloud is Here!

logo-ibmStay connected online:

Facebook | Twitter | LinkedIn | Instagram

IBM Cloud Services

Hybrid. Open. Secure. Cloud computing is at the center of dramatic innovation with mobile, data analysis and security as the enabler. Discover the continuum of choices for infrastructure, platform, and services to accelerate digital business.

  • How to Jump Start Your Hybrid Cloud

  • When your IT infrastructure is overloaded, you look at hybrid cloud as a solution. Watch this video to jump start your hybrid cloud or learn more here: …

  • eBook – Forbes Insight – How the cloud is changing business resilience

  • Resiliency can be a competitive advantage, not merely a technical solution with a cost. The cloud enables a broader set of companies to consider a broader set of applications to grow their businesses in the expanding data universe.

  • Infographic: 5 Common Cloud Deployment Mistakes

  • Cloud migrationis fast becoming a top priority for small businesses and enterprisesalike, as a strategy to improve efficiency, increase agility and unlock new opportunities. Many think that once they get past the internal debates, politics, and budget calculating, the hard part is behind them. Unfortunately, this is not necessarily true. Most companies make some basic mistakes and assumptions that cause their migration to the cloud to be significantly more difficult. On average, most migrations to the cloud don’t go well.

  • White Paper: When it Comes to Cloud, Knowledge is Everything

  • A comprehensive understanding of your physical and virtual infrastructures is a critical requirement before embarking on a cloud model. Know what you have and where it is.

    Your cloud service model should result in IT cost savings; and it should reduce the burden and personnel resources required from your IT organization. A utility pricing model allows you to pay for what you use and eliminates the capital expense of deploying in-house hardware and software.

    The major concern to be addressed is the security risk associated with cloud models.

    This paper will provide an overview of cloud computing, the primary service models, available deployment models, and critical success factors for cloud computing.

  • IBM Cloud: POV on Hybrid Cloud Computing

  • An overview of IBM Cloud’s point of view on hybrid cloud computing and the hyper-portability that hybrid cloud solutions provide.

  • Infographic: IBM Leads Industry Toward Hybrid Clouds

  • Solution Brief: IBM Cloud Maturity Curve

  • Companies that have a mature organisational approach to cloud computing are more focused on business growth than cost reduction—and are more likely to have achieved that growth as well. They use a more diverse range of cloud services and are seeing improvements in the relationship between IT and the rest of the business. But while they say they have the required data-governance measures in place, privacy, security and compliance will continue to challenge even high-maturity organisations in the near future.

    These are the findings from Mapping the cloud maturity curve, an IBM research project conducted by The Economist Intelligence Unit. The project defines “maturity” as it relates to the use of cloud computing (henceforth referred to as “cloud”) and measures how mature organisations are today.

    A previous report, entitled The fundamental five, drew on interviews with IT leaders to identify the core components of cloud maturity. Organisations’ progress along this maturity curve was then investigated through a global survey of 784 IT and business executives (see “About the study” for a detailed description of how maturity was scored). This report is an in-depth analysis of the findings of the survey and incorporates further insights from senior IT leaders to identify how they are moving their organisations up the cloud maturity curve. 

  • Hybrid cloud helps IBM clients meet business needs

  • This video describes how IBM’s hybrid cloud solutions can help with three major areas:- Portability of applications to move applications closer to the data or data closer to the applications- Visibility and control to provide robust governance and coordination to prevent, pinpoint and resolve problems across a hybrid environment. – Developer productivity by securely connecting apps, data and services and providing the ability to experiment and rapidly iterate cloud app development for hybrid environments.

  • Building a cloud road map

  • Find out how to strategically move your business towards a more nimble hybrid cloud solution. Cloud expert Tim Vanderham walks through the process of integrating cloud into your existing IT architecture. To learn more, take a look at The Steps to Cloud Expertise Series: